22 Sep S1E14 • Dave Furst • Start with the problem, not the solution Posted at 09:20h in Podcast Read More
26 Aug S1E12 • Devansh Sharma • Digital Customer Feedback is key to identifying experience blindspots Posted at 11:16h in Podcast Read More
15 Aug S1E11 • Mark Cardinale • People & Experiences Deliver Outcomes and Profits Posted at 08:00h in Podcast Read More
13 Jul S1E9 • Carl Leskinen • Burt Intelligence • Data through the decades Posted at 08:00h in Podcast Read More
29 Jun S1E8 • Emily Hawkins • The CX playbook for HR professionals Posted at 08:00h in Podcast Read More
09 Jun S1E7 • Tom Wintering • 6 Pitfalls of CX management, Pt. 2 Posted at 14:11h in Podcast Read More
01 Jun S1E6 • Tom Wintering • 6 Pitfalls of CX management, Pt. 1 Posted at 12:57h in Podcast Read More