As an executive leader, it can be difficult to pinpoint which business elements need the most work. Chatter makes it easy to identify high-impact areas of improvement so you can increase top line revenue, lower cost to serve, and improve customer lifetime value.
Maintain an agile business model as your
industry pivots to grow your market
and wallet share.
Let the voice of the customer guide your CX
strategy. Prioritize real-time insights that
can be actioned immediately.
Become an employer brand of choice for all
employees through active listening,
and continuous check-ins.
Interact with customers at make-or-break moments along
the shopping journey to increase basket size,
encourage repeat purchases,
and convert more in-store traffic.
Understand which frictions are causing major CX issues,
then prioritize high-value, high-velocity
optimizations and enhancements.
Chatter’s Action Center combines customer and employee feedback with transactional data to prioritize high-impact actions.
Connect the dots between actions taken and positive business outcomes delivered by integrating transactional data and customer feedback.
Cut through the noise and empower staff to effect real change by displaying insights that are relevant to each person’s specific role.
Book a demo with one of our pros and discover how we make CX management a breeze.