As an executive leader, it can be difficult to pinpoint which business elements need the most work. Chatter makes it easy to identify high-impact areas of improvement so you can increase top line revenue, lower cost to serve, and improve customer lifetime value.
Chatter for Executive Leaders
Stay ahead of
the curve
Maintain an agile business model as your
industry pivots to grow your market
and wallet share.
Lean into customer
obsession
Let the voice of the customer guide your CX
strategy. Prioritize real-time insights that
can be actioned immediately.
Elevate people
operations
Become an employer brand of choice for all
employees through active listening,
feedback-driven leadership,
and continuous check-ins.
Grow with intention,
increase CLTV
Interact with customers at make-or-break moments along
the shopping journey to increase basket size,
encourage repeat purchases,
and convert more in-store traffic.
Reduce your cost
to serve
Understand which frictions are causing major CX issues,
then prioritize high-value, high-velocity
optimizations and enhancements.
How we do it
First things first
Chatter’s Action Center combines customer and employee feedback with transactional data to prioritize high-impact actions.
Measure your impact
Connect the dots between actions taken and positive business outcomes delivered by integrating transactional data and customer feedback.
Enable action with role-based dashboards
Cut through the noise and empower staff to effect real change by displaying insights that are relevant to each person’s specific role.
Want to experience the Chatter effect
first hand?
Book a demo with one of our pros and discover how we make CX management a breeze.