We help retailers and restaurants with 50+ locations increase customer satisfaction and in-store conversion

UNCOVER CUSTOMERS REAL FEELINGS

94% completion rate on conversations

INCREASE RESPONSE RATE

8X more responses than traditional surveys

REDUCE TIME BETWEEN VISIT & FEEDBACK

1 min feedback as customers leave the store

“Giving feedback on a store experience shouldn't be so hard. Convenient conversations with customers,  powered at scale by AI, reveal what's really going on."

 

Simon Foster

CEO, Chatter Research

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Chatter Research gives organizations real-time insights about their customer experience by capturing feedback through AI-powered conversations


               


Over 3,000 stores choose conversations over surveys

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"Chatter provides us with the cutting-edge tools we need to gain visibility into customer sentiment. Their revolutionary AI provides us with instant feedback from our customers that is straight to the point and actionable." 

Mike Moran

VP of Operations, Fanatics

Jen Pearson

VP of IT, Purdys Chocolatier

"A constant flow of customer feedback is instrumental for monitoring the health of your business. Having access to this data in real-time allows us to identify patterns and respond appropriately. The value Chatter provides far exceeds the investment."


GET A DEMO

We help retailers and restaurants with 50+ locations increase customer satisfaction and in-store conversion

Chatter Research gives organizations real-time insights about their customer experience by capturing feedback through AI-powered conversations

GET A DEMO

        

Over 3,000 stores choose conversations over surveys

GET A DEMOGET A DEMOGET A DEMOGET A DEMO
BOOK A CUSTOM TOUR
GET A CASE STUDY

Get a custom tour of Chatter's solution

75%

We don't spam or sell your information

Case Study - How LUSH Increases Customer Satisfaction Scores Using AI-Powered Customer Feedback 

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Increase Response Rates

8x more responses than traditional surveys and a 94% completion rate!

TAKE A TWO MINUTE DEMO

Uncover Customers Real Feelings

Hear from customers in their own voice through conversational feedback.

TAKE A TWO MINUTE DEMO

Reduce Time Between Visit and Feedback

Get real-time feedback as customers are leaving your store or restaurant.

TAKE A TWO MINUTE DEMO

The Old Way

Chatter's Approach

GET THE CASE STUDY

Case Study - How LUSH Increases Customer Satisfaction Using AI-Powered Customer Feedback 

Great For Brick & Mortar or Ecommerce Retailers

We help omnichannel and eCommerce brands capture feedback at any step of the customer journey.

ECOMMERCE SOLUTIONS

Great For Brick & Mortar or Ecommerce Retailers

We help omnichannel and eCommerce brands capture feedback at any step of the customer journey.

ECOMMERCE SOLUTIONS

We don't spam or sell your information

Schedule a demo of the Chatter Research platform

Customer Feedback for the Modern Enterprise

Traditional surveys are annoying. Our conversational surveys create a better experience for your customers and higher quality data for your company.

Uncover Customers True Feelings

Our AI analyzes customer feedback in real-time to understand how their experience can be improved 

Increase Response Rates

8x more responses than traditional surveys

Feedback as Experiences Happen

Stop waiting weeks for data. Get feedback on customer experiences minutes after they take place.

Before using Chatter we didn’t have consistent customer feedback flowing in. We chose Chatter because of their innovative platform and personal touch.

Our stores now have consistent feedback flowing in directly from customers on a daily basis. Its very empowering and motivating!

Cindy Keddington

Voice of the Customer, LUSH

A constant flow of customer feedback is instrumental for monitoring the health of your business. Having access to this data in real-time allows us to identify patterns and respond appropriately. The value Chatter provides far exceeds the investment.

See How Fanatics Uses Chatter Research in their Stores

GET THE CASE STUDYGET THE CASE STUDY

See How Fanatics Uses Chatter Research in their Stores

Mike Moran

Vice President

Fanatics Retail

Chatter provides us with the cutting-edge tools we need to gain visibility into customer sentiment. 

Their revolutionary AI provides us with instant feedback from our customers that is straight to the point and actionable.


Jen Pearson

VP of IT, Purdys Chocalatier

WATCH VIDEO

HOW IT WORKS

Customer Feedback for the Modern Enterprise

Traditional surveys are annoying.

 Our conversational surveys create a better experience for your customers and higher quality data for your company.

Uncover Customers True Feelings

Our AI analyzes customer feedback in real-time to understand how their experience can be improved

Increase Response Rates

8x more responses than traditional surveys

Feedback as Experiences Happen

Stop waiting weeks for data. Get feedback on customer experiences minutes after they take place.

GET A DEMOGET A DEMO

See How Fanatics Uses Chatter Research in their Stores