Global retailer boosts NPS by 20%

Your conversions are plateauing. Your NPS score could use some love. You’re losing loyal shoppers to competitors.

What feels like a problem with no solution actually boils down to one thing: actionable insights.

Find out how one Fortune 500 retailer boosted their customer satisfaction by 20% in just 3 months by using the power of Chatter.

20% NPS inscrease. 121,399 conversations initiated.