Don’t just listen.
Take action.
Our experience platform equips the right teams with the right insights in real time, helping them take swift and confident action when it matters most.
How Chatter streamlines
experience management
Connect and understand
Engage with customers via their preferred channel and use conversational AI to deepen your understanding of their experience.
Analyze, organize, empower
Use AI and NLP to analyze feedback, data, and sentiment, then filter insights into role-based dashboards designed to enable action.
Take action, quantify impact
Ensure leaders across departments have the data to hold teams accountable, recognize success, and prioritize action in order to maximize impact.
Boosting our clients’ bottom lines
+5%
of non purchases
turned into sales
turned into sales
+44%
increase in loyalty
enrollment
enrollment
+128%
sales increase for new
outerwear line
Based on real customer results.
An all-in-one, game-changing platform
Gain insights and take action to boost your customer and employee experience.
Real-time feedback
Engage with customers while they shop to understand their experiences and address issues head-on.
Role-based dashboards
Empower your staff to effect real change by displaying insights that are relevant to each person’s specific role.
Employee recognition
Celebrate individual and team wins whenever great feedback comes through, fostering a culture of gratitude.
Employee coaching
Offer meaningful, constructive, and impartial performance evaluations with targeted consumer insights.
Automated actions
Activate one of our automated modules to save lost sales, increase loyalty enrolment, generate reviews, and more!
Performance tracking
Measure key quantitative factors like NPS and KPIs, as well as granular data for individual topics of interest.
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