This guide to survey question types will teach you how to create survey questions that get valuable feedback from customers.
At Chatter Research, we help businesses collect and analyze feedback from thousands of customers every single day.
We’ve learned some things along the way about asking the right types of survey questions, and now, we want to share that knowledge with you!
Whether you’re looking to get customer feedback on a new product/service, a singular aspect of your business, or measure overall customer satisfaction, these 12 survey question types will help you extract the right type of feedback.
- How to select the right survey question types
- Best practices for getting actionable customer feedback
- Tips for asking the right follow up questions
- How to recover customers that share negative feedback