Meet Allen Turner, Head of Insights & Market Research

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Blog

Future Stores 2022

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Events

Meet William Folsom, Head of Client Success 

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Blog

The new era of experience management

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Webinar

Unlock the Non-Purchaser
to Achieve Brand Growth

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Webinar

Global retailer boosts NPS by 20%

Your conversions are plateauing. Your NPS score could use some love. You're losing loyal shoppers to competitors....

Case Studies

6 Competencies of Highly Effective Experience Professionals

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Blog

Global fashion retailer
saves 5% of lost sales

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Case Studies

62% of Non-Purchasers Intend to buy, so why are retailers not converting more store traffic?

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Blog

So, your NPS is 72 – what’s your point?!

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Blog

The experience gap

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Blog

Experience management:
out with the old,
in with the new

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Blog

Meet Zack Hamilton, Chief Experience Officer

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Blog